Category
Landing Page / Logistic System / International Shipping
Role(s)
Trường An Nguyễn — UI/UX Designer
Client
Vietxpress
Year
2024
Description
VietXpress caters to the Vietnamese community in the United States, facilitating the sending of gifts to relatives in their hometown. The system enables customers to create shipments and track packages efficiently. It also provides a merchant portal for managing flight schedules. Due to rapid expansion, WhammyTech enhanced the technology to handle big data and developed a mobile application to support this growth, ensuring a seamless and scalable logistics experience.
Project Scope
Landing Page Design
Shipment Tracking Interface
Information & Service Pages
Form-based User Flows
Responsive Web Experience
Working Process
User research conducting → Journey mapping → Wireframing → High-fidelity UI in Figma → Prototyping → Technical testing → User Training
Objectives
The project aimed to:
Improve clarity and accessibility of logistics services
Streamline key user actions such as tracking and sending parcels
Build trust through a clean, professional interface
Ensure scalability for future service expansion
Landing Page
The landing page acts as the main entry point:
Highlights core services and value propositions
Integrates shipment tracking as a primary feature
Uses clear CTAs to guide user actions
Shipment Tracking
A critical function of the platform:
Allows users to quickly check parcel status
Designed for immediate visibility and ease of use
Minimises the steps required to retrieve information
Form-Based Flows
Core interactions are built around structured forms:
Sending parcels/gifts
Inputting shipment details
Managing delivery information
Forms are designed with:
Clear field grouping
Logical progression
Error prevention and validation states
Outcome
The final design delivers a streamlined and reliable user experience that:
Enhances accessibility to shipping services
Reduces friction in key user journeys
Builds trust through clarity and structure
Provides a scalable foundation for future product development
Relevant
Works